Adrian Tan, CEO and Fractional CFO at Outsourced Professional Solutions (OPS), recently appeared as a guest on the Wiise Conversations podcast. The episode focuses on the financial and operational pressures facing Australian businesses, with a particular emphasis on NDIS providers navigating growth in a more regulated and cost-constrained environment.
The discussion draws on Adrian’s experience working alongside founders, executive teams and boards, supporting organisations that are scaling while managing increasing financial and compliance complexity.
Adrian Tan’s role at OPS
As CEO of OPS, Adrian works closely with leadership teams as a Fractional CFO, helping organisations strengthen financial governance, improve visibility across their numbers, and make more informed decisions as they grow.
Much of this work sits in the space between day-to-day finance and long-term strategy. It involves helping businesses understand how cash moves through the organisation, where financial risk is building, and how operational decisions affect financial outcomes.
This perspective shapes the conversation on the Wiise podcast. The focus is not on abstract theory, but on patterns Adrian regularly sees across Australian organisations, particularly within the NDIS and professional services sectors.
Key themes from the conversation
The episode, titled “Cashflow, compliance & clarity: How CFOs de-risk growth in NDIS”, explores several challenges that are becoming more common as organisations scale.
One key theme is cashflow pressure. Adrian discusses how delayed payments, claim rejections and rising operating costs can place strain on businesses, even when revenue appears strong. The conversation highlights the importance of understanding working capital cycles and monitoring cash movement, rather than relying solely on profit figures.
Another focus is compliance and governance. With audit activity increasing and regulatory expectations continuing to evolve, compliance now carries clear financial risk. Adrian outlines why finance leaders are becoming more involved in helping organisations understand the cost, timing and operational impact of compliance requirements.
The episode also addresses margin visibility. Many service-based organisations lack a clear view of profitability at a client or service level. Adrian explains how this can limit decision-making as businesses grow, and why clearer reporting becomes critical when resources are under pressure.
Across all of these themes, the emphasis is on clarity: having reliable financial information that allows leaders to make decisions with confidence, rather than reacting after issues emerge.
Why this conversation matters for Australian business leaders
While the episode is framed around the NDIS, the issues discussed extend well beyond the sector. Australian business leaders across healthcare, professional services and mid-market organisations are facing similar challenges: rising costs, workforce pressures and increased scrutiny from regulators and stakeholders.
The conversation reflects a broader shift in the role of finance leaders. CFOs are increasingly expected to act as strategic partners, helping organisations balance growth with risk, and ensuring that operational decisions are grounded in accurate financial insight.
Adrian’s contribution to the Wiise podcast aligns with OPS’s ongoing focus on practical, experienced-led financial leadership that supports sustainable growth.
Listen to the full episode:
The full episode of Wiise Conversations featuring Adrian Tan is available now.
Cashflow, compliance & clarity: How CFOs de-risk growth in NDIS with Adrian Tan
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