HR Support
Practical help for the HR responsibilities that keep your organisation moving.
OPS helps organisations manage HR matters across recruitment, employee development, workplace issues, documentation and organisational change. The work may be ongoing, added alongside an internal team or focused on a specific project or situation.
HR services across the employee lifecycle
OPS provides HR services across four connected areas, from bringing people into the business to managing workplace matters and maintaining the foundations for day-to-day employment and workforce management.
Related services
Payroll Support: payroll processing, systems, operations and payroll-specific compliance.
Compliance Support: broader organisational compliance, audit preparation, compliance frameworks and organisation-wide risk processes.
Recruit and set people up well
OPS can assist with talent acquisition and recruitment, employment documentation and contract reviews, employee benefits, and the processes that support employees as they join, move through and leave the organisation.
Build capability and retain good people
OPS can assist with engagement and retention, performance management, workforce capability development and remuneration-related matters. This can include helping managers meet day-to-day workforce responsibilities and provide clearer direction and feedback.
Address workplace matters
OPS assists with employee relations, workplace investigations and resolutions, industrial relations matters, disciplinary processes, and terminations and redundancies. The focus is on helping leaders work through the matter carefully and manage the required steps.
Strengthen HR foundations
OPS can assist with HR policies and procedures, roles and reporting lines within the workforce, organisational and workforce structure, and HR and safety procedures. The work remains focused on employment and day-to-day workforce management.
Ways to work with OPS
OPS may provide ongoing outsourced HR services, extra capability alongside an internal HR or leadership team, or project-based assistance for a defined need.
A conversation about the matter and the capability already available internally can help establish where OPS may contribute.
When HR support may be useful
External HR input can be useful at different points, from ongoing pressure on internal capacity to a defined employee matter. Common situations include:
Growth, change or limited internal capacity placing more HR responsibility on leaders and managers
Recruitment, retention, performance or employee development needing dedicated attention
Contracts, policies, roles, reporting lines or other workforce processes needing to be established or updated
An employee relations issue or workplace matter requiring focused input.
Talk to OPS about HR support
Contact OPS to discuss an HR or workforce need and whether OPS may be able to assist.